We have a one year warranty against manufacturing defects on almost all of our products. If you have a defective product, please contact our customer service at 1.949.305.1904 or email at email@example.com. We will either repair or replace your damaged product.
Problem With Order
If you have had an item or order arrive damaged, missing, or you got the wrong item, we apologize for the inconvenience. We want to get it fixed for you as quickly as possible! You can call our customer support team at 1.949.305.1904 or email at firstname.lastname@example.org.
30 Day No Hassle Return Policy
Any product may be returned within 30 days for an exchange or refund (less shipping charges). Must be unused and in original undamaged packaging.
Who pays for return shipping?
The customer is responsible for return shipping costs unless we have made an error in shipment or an item arrives damaged or defective. In the event of a shipment error or a damaged/defective item, UNRESTRICTED BREWING will be responsible for the cost of ground shipping only, and only for returns made within 30 days of the purchase date.
Please contact us if your defective merchandise is less than $10.00 in value; returning the merchandise may not be necessary.
How do I return an item?
If you are not completely satisfied with your purchase, you may return unused items in original undamaged packaging for an exchange or receive a refund for purchase price (less shipping) within 30 days of the purchase date, with original receipt. Email at email@example.com your customer name, date of purchase and reason for return and we will send you a Return Authorization Number (RA#) and instructions. Packages must have a Return Authorization Number (RA#) or they will be returned to sender. If you receive a damaged item in your original shipment, please notify us first before taking any action and keep all packaging materials.
Send returns to:
24002 Via Fabricante
Mission Viejo, CA 92691
Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.
For security reasons we do not take credit card information over the phone.
We reveal only the last four digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.
It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.
To view order history, track orders, create wish lists and write user reviews, consider creating an account with unrestrictedbrewing.com. While it is not necessary to create an account to make a purchase, we highly recommend doing so to take advantage of all the new features available.
We do experience heavy demand for our products during the holiday season. Many of our products are built on demand to ensure freshness and this occasionally increases our fulfillment time. We will process orders in the sequence in which they’re received.
Qualifying orders over $59 ship free in the continental United States using FedEx Ground service. Only those products marked “Free Shipping on Orders Over $59” in the product details are eligible. All other products are charged actual shipping rates.
In stock orders ship within 24 hours, guaranteed delivery in 1-5 business days. Packages are delivered Monday-Friday, between 8am and 6pm.
3 Day Select
In stock orders ship within 24 hours, guaranteed delivery in 3 business days. Packages are delivered Monday-Friday, between 8am and 6pm.
2nd Day Air
In stock orders ship within 24 hours, guaranteed delivery in 2 business days. Packages are delivered Monday-Friday, between 8am and 6pm.
In stock orders ship within 24 hours, guaranteed delivery in 1 business day. Packages are delivered Monday-Friday, between 8am and 6pm.
We only take PayPal for online orders, we accept Visa, MasterCard, Discover and American Express for in-store orders. No CODs, personal checks or money orders will be accepted.
We adhere to the highest ethical standards when managing customer information.
What Personal Information About Customers Does UNRESTRICTED BREWING Gather?
The information we learn from customers helps us personalize and continually improve your experience. Here are the types of information we gather.
Information You Give Us. We receive and store any information you enter on our web site or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features or resources. We use the information that you provide for such purposes as responding to your requests, customizing future shopping for you, improving our stores, and communicating with you.
You provide most such information when you search, buy, post, participate in a contest or questionnaire, or communicate with customer service. For example, you provide information when you search for a product or place an order through UNRESTRICTED BREWING; provide information in your account (and you might have more than one if you have used more than one e-mail address when shopping with us); communicate with us by phone, e-mail, or otherwise; complete a questionnaire or a contest entry form; use our services; compile wish lists or other gift registries; participate in discussion boards or other community features; provide and rate reviews and specify a reminder. As a result of those actions, you might supply us with such information as your name, address, and phone numbers; credit card information; people to whom purchases have been shipped, including addresses and phone number; people (with addresses and phone numbers); e-mail addresses of your friends and other people; content of reviews and e-mails to us; personal description and photograph in your account or profile; and financial information.
E-mail Communications. To help us make e-mails more useful, we often receive a confirmation when you open e-mail from UNRESTRICTED BREWING if your computer supports such capabilities. If you do not want to receive e-mail from us in the future, please let us know by sending an e-mail to firstname.lastname@example.org or by clicking the unsubscribe link in any e-mail you receive.
Phone Numbers. Persons who supply us with their phone numbers on-line will only receive phone contact from us with information regarding orders they have placed on-line if the situation cannot be handled by e-mail, no marketing is done by phone.
Protection of UNRESTRICTED BREWING and Others. We release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our conditions of use and other agreements; or protect the rights, property, or safety of UNRESTRICTED BREWING, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
How does UNRESTRICTED BREWING Share the Information It Receives?
Your privacy is important to us, therefore, we do not ever sell, trade or share any information gathered with third parties for any reason other than those as described above.
What Choices Do I Have?
As discussed above, you can always choose not to provide information, even though it might be needed to make a purchase or to take advantage of such features as your account, wish lists and customer reviews.
You can add or update certain information on pages such as your account. When you update information, we usually keep a copy of the prior version for our records.
Conditions of Use, Notices, and Revisions
If you choose to visit unrestrictedbrewing.com or interact with UNRESTRICTED BREWING in any other way, your visit and interaction and any dispute over privacy is subject to this notice and our conditions of use, including limitations on damages, resolution of disputes, and application of the law of the State of California. If you have any concern about privacy at UNRESTRICTED BREWING, please contact us with a thorough description, and we will try to resolve it. Our business changes constantly, and our privacy notice and the conditions of use will change also. We may e-mail periodic reminders of our notices and conditions, but you should check our web site frequently to see recent changes. Unless stated otherwise, our current privacy notice applies to all information that we have about you and your account.
24002 Via Fabricante
Mission Viejo, CA 92691
Email us at: email@example.com
All prices and policies are subject to change without notice.