Returns

Warranty Issues

We have a one year warranty against manufacturing defects on almost all of our products.  If you have a defective product, please contact our customer service at 1.949.305.1904 or email at support@unrestrictedbrewing.com.  We will either repair or replace your damaged product.

Problem With Order

If you have had an item or order arrive damaged, missing, or you got the wrong item, we apologize for the inconvenience. We want to get it fixed for you as quickly as possible!  You can call our customer support team at 1.949.305.1904 or email at support@unrestrictedbrewing.com.

30 Day No Hassle Return Policy

Any product may be returned within 30 days for an exchange or refund (less shipping charges). Must be unused and in original undamaged packaging.

Who pays for return shipping?

The customer is responsible for return shipping costs unless we have made an error in shipment or an item arrives damaged or defective. In the event of a shipment error or a damaged/defective item, UNRESTRICTED BREWING will be responsible for the cost of ground shipping only, and only for returns made within 30 days of the purchase date.

Please contact us if your defective merchandise is less than $10.00 in value; returning the merchandise may not be necessary.

How do I return an item?

If you are not completely satisfied with your purchase, you may return unused items in original undamaged packaging for an exchange or receive a refund for purchase price (less shipping) within 30 days of the purchase date, with original receipt. Email at support@unrestrictedbrewing.com your customer name, date of purchase and reason for return and we will send you a Return Authorization Number (RA#) and instructions. Packages must have a Return Authorization Number (RA#) or they will be returned to sender. If you receive a damaged item in your original shipment, please notify us first before taking any action and keep all packaging materials.

Send returns to:

UNRESTRICTED BREWING

24002 Via Fabricante

Suite 502

Mission Viejo, CA 92691

 

Security Policy

Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.

For security reasons we do not take credit card information over the phone.

We reveal only the last four digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.

It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.

 

Viewing Orders

To view order history, track orders, create wish lists and write user reviews, consider creating an account with unrestrictedbrewing.com. While it is not necessary to create an account to make a purchase, we highly recommend doing so to take advantage of all the new features available.

 

Shipping Methods

We do experience heavy demand for our products during the holiday season. Many of our products are built on demand to ensure freshness and this occasionally increases our fulfillment time. We will process orders in the sequence in which they’re received.

Free Shipping

Qualifying orders over $59 ship free in the continental United States using FedEx Ground service. Only those products marked “Free Shipping on Orders Over $59” in the product details are eligible. All other products are charged actual shipping rates.

FedEx Ground

In stock orders ship within 24 hours, guaranteed delivery in 1-5 business days. Packages are delivered Monday-Friday, between 8am and 6pm.

3 Day Select

In stock orders ship within 24 hours, guaranteed delivery in 3 business days. Packages are delivered Monday-Friday, between 8am and 6pm.

2nd Day Air

In stock orders ship within 24 hours, guaranteed delivery in 2 business days. Packages are delivered Monday-Friday, between 8am and 6pm.

Next Day

In stock orders ship within 24 hours, guaranteed delivery in 1 business day. Packages are delivered Monday-Friday, between 8am and 6pm.

Payment

We only take PayPal for online orders, we accept Visa, MasterCard, Discover and American Express for in-store orders. No CODs, personal checks or money orders will be accepted.

 

UNRESTRICTED BREWING Privacy Policy

We adhere to the highest ethical standards when managing customer information.

Privacy Notice
UNRESTRICTED BREWING knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This notice describes our privacy policy. By visiting unrestrictedbrewing.com or interacting with UNRESTRICTED BREWING in any other way, you are accepting the practices described in this privacy notice.

What Personal Information About Customers Does UNRESTRICTED BREWING Gather?
The information we learn from customers helps us personalize and continually improve your experience. Here are the types of information we gather.

Information You Give Us. We receive and store any information you enter on our web site or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features or resources. We use the information that you provide for such purposes as responding to your requests, customizing future shopping for you, improving our stores, and communicating with you.

You provide most such information when you search, buy, post, participate in a contest or questionnaire, or communicate with customer service. For example, you provide information when you search for a product or place an order through UNRESTRICTED BREWING; provide information in your account (and you might have more than one if you have used more than one e-mail address when shopping with us); communicate with us by phone, e-mail, or otherwise; complete a questionnaire or a contest entry form; use our services; compile wish lists or other gift registries; participate in discussion boards or other community features; provide and rate reviews and specify a reminder. As a result of those actions, you might supply us with such information as your name, address, and phone numbers; credit card information; people to whom purchases have been shipped, including addresses and phone number; people (with addresses and phone numbers); e-mail addresses of your friends and other people; content of reviews and e-mails to us; personal description and photograph in your account or profile; and financial information.

Automatic Information. We receive and store certain types of information whenever you interact with us. For example, like many web sites, we use cookies and we obtain certain types of information when your web browser accesses unrestrictedbrewing.com or advertisements and other content served by or on behalf of UNRESTRICTED BREWING on other web sites.

Examples of the information we collect and analyze include the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information such as browser type, version, and time zone setting, browser plug-in types and versions, operating system, and platform; purchase history, which we sometimes aggregate with similar information from other customers to create features like top sellers; the full Uniform Resource Locator (URL) clickstream to, through, and from our Web site, including date and time; cookie number; products you viewed or searched for; and the phone number you used to call us. We may also use browser data such as cookies, Flash cookies (also known as Flash Local Shared Objects), or similar data on certain parts of our Web site for fraud prevention and other purposes. During some visits we may use software tools such as JavaScript to measure and collect session information, including page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page. We may also collect technical information to help us identify your device for fraud prevention and diagnostic purposes.

E-mail Communications. To help us make e-mails more useful, we often receive a confirmation when you open e-mail from UNRESTRICTED BREWING if your computer supports such capabilities. If you do not want to receive e-mail from us in the future, please let us know by sending an e-mail to support@unrestrictedbrewing.com or by clicking the unsubscribe link in any e-mail you receive.

Phone Numbers. Persons who supply us with their phone numbers on-line will only receive phone contact from us with information regarding orders they have placed on-line if the situation cannot be handled by e-mail, no marketing is done by phone.

Protection of UNRESTRICTED BREWING and Others. We release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our conditions of use and other agreements; or protect the rights, property, or safety of UNRESTRICTED BREWING, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

How does UNRESTRICTED BREWING Share the Information It Receives?
Your privacy is important to us, therefore, we do not ever sell, trade or share any information gathered with third parties for any reason other than those as described above.

What Choices Do I Have?
As discussed above, you can always choose not to provide information, even though it might be needed to make a purchase or to take advantage of such features as your account, wish lists and customer reviews.

You can add or update certain information on pages such as your account. When you update information, we usually keep a copy of the prior version for our records.

The help feature on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Additionally, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on’s settings or visiting the Web site of its manufacturer. Because cookies allow you to take advantage of some of UNRESTRICTED BREWING essential features, we recommend that you leave them turned on. For instance, if you block or otherwise reject our cookies, you will not be able to add items to your Shopping Cart, proceed to Checkout, or use any UNRESTRICTED BREWING products and services that require you to sign in.

Conditions of Use, Notices, and Revisions
If you choose to visit unrestrictedbrewing.com or interact with UNRESTRICTED BREWING in any other way, your visit and interaction and any dispute over privacy is subject to this notice and our conditions of use, including limitations on damages, resolution of disputes, and application of the law of the State of California. If you have any concern about privacy at UNRESTRICTED BREWING, please contact us with a thorough description, and we will try to resolve it. Our business changes constantly, and our privacy notice and the conditions of use will change also. We may e-mail periodic reminders of our notices and conditions, but you should check our web site frequently to see recent changes. Unless stated otherwise, our current privacy notice applies to all information that we have about you and your account.

 

Contacting Us
If there are any questions regarding this privacy policy you may contact us using the information below.

UNRESTRICTED BREWING

24002 Via Fabricante

Suite 502

Mission Viejo, CA 92691

Local: 949.305.1904
Email us at: support@unrestrictedbrewing.com

 

Disclaimer

All prices and policies are subject to change without notice.